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Get fast, friendly support for your Kate Farms products, orders and nutrition questions.
- Start with our AI Chatbot, available 24/7
- Get instant answers to common questions about orders, subscriptions, and products
- If our chatbot can’t assist you fully, you’ll be connected with a member of our Customer Care team.
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Select a topic below to explore helpful articles and FAQs
- Refunds & ReplacementsRequest a refund, replacement, or help with a product concern
- Samples & Retail AvailabilityLearn about samples and where to purchase Kate Farms products
- Shipping & DeliveryBrowse shipping information, delivery expectations, and tracking resources
- Online Orders, Payments, and AccountsFind answers about online ordering, payment methods, and account questions
- Insurance & AccessInformation about insurance support and product access options
- Subscriptions & RewardsManaging your subscription and Plant Perks rewards program
- Product & Nutrition InformationExplore nutrition information and product resources
- Using and Storing our ProductsGuidance on using, storing, and handling our products
- About/Contact Kate FarmsLearn about Kate Farms and how to contact our team
Chat is the fastest way to get help
- Start with our AI Chatbot, available 24/7
- Get instant answers to common questions
- If our chatbot can’t assist you fully, you’ll be connected with a member of our Customer Care team.
Other ways to reach us
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- Recommended for non-urgent requests
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Submit a request and our team will follow up by email within one business day.
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For complex questions or if you prefer to speak with someone.
805-845-2446Mon–Fri, 10 AM–6 PM ET
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- Real people. Real support.We’re here for you.