I am having trouble logging into my Kate Farms account, what do I do?

Are you seeing an “incorrect email or password” message?

If you’re getting an error when trying to log in, there are a few possible reasons.

• Your account may not be activated or registered. 
  
  • If your account has not been set up yet, you may see a message that says no account found with that email. To activate your account, Please register your email address used at checkout by clicking here. You will be prompted to create a new password. Once activated, you can log in using your password and view your order history.
• You may be using the wrong email address. 
  
  • Double-check to make sure you are entering the same email address you used when registering your account.
• You may have entered the wrong password. 
  
  • If you forgot your password, click the Reset Password link. Enter your email address and we will send you an email with a link to create a new password.

If you continue to experience issues logging in, please contact Customer Care, we're are here to help.