[{"data":1,"prerenderedAt":41},["ShallowReactive",2],{"article-i-m-having-trouble-applying-plant-perks-credits-at-checkout-what-should-i-do":3},{"article":4,"related":13,"trail":31},{"slug":5,"title":6,"topicSlug":7,"topicProposed":8,"excerpt":9,"body":10,"hasBody":11,"isSample":8,"topicTitle":12},"i-m-having-trouble-applying-plant-perks-credits-at-checkout-what-should-i-do","I'm having trouble applying Plant Perks credits at checkout. What should I do?","plant-perk-credit-account-balance-issues",false,"Plant Perks credits can only be used when you’re logged into your account. Start by signing in here to make sure your credits are available. If you’re logged in and…","\u003Cp>Plant Perks credits can only be used when you’re logged into your account. Start by signing in \u003Ca href=\"https:\u002F\u002Fshop.katefarms.com\u002Faccount\u002Flogin\">here\u003C\u002Fa> to make sure your credits are available.\u003Cbr>\u003Cbr>If you’re logged in and still having trouble, try the steps below:\u003C\u002Fp> \u003Col>\u003Cli>\u003Cstrong>Refresh the checkout page\u003C\u002Fstrong> \u003Cul>\u003Cli>This can help resolve temporary loading issues. \u003C\u002Fli>\u003C\u002Ful>\n\u003C\u002Fli>\u003Cli>\u003Cstrong>Check your credit balance\u003C\u002Fstrong> \u003Cul>\u003Cli>Head to your account dashboard under \u003Cstrong>Rewards\u003C\u002Fstrong> to confirm you have available Plant Perks credits. \u003C\u002Fli>\u003C\u002Ful>\n\u003C\u002Fli>\u003Cli>\u003Cstrong>Confirm your order type:\u003C\u002Fstrong>\n\u003Cul>\u003Cli>\u003Cstrong>One‑time order\u003C\u002Fstrong>: Follow the steps in this Help Center article: \u003Ca href=\"\u002Farticle\u002Fhow-can-i-use-plant-perk-credits-on-a-one-time-order\">How to apply Plant Perks to a one‑time purchase\u003C\u002Fa> \u003C\u002Fli>\u003Cli>\u003Cstrong>Subscription order\u003C\u002Fstrong>: Follow the steps in this Help Center article: \u003Ca href=\"\u002Farticle\u002Fhow-can-i-use-plant-perk-credits-on-a-subscription-order\">How to apply Plant Perks to a subscription\u003C\u002Fa> \u003C\u002Fli>\u003C\u002Ful>\n\u003C\u002Fli>\u003C\u002Fol>\n\u003Cp>If you’ve tried all of the above and your credits still aren’t applying, \u003Ca href=\"\u002Fcontact\">contact Customer Care\u003C\u002Fa> here and we’ll be happy to help.\u003C\u002Fp>",true,"Plant Perk Credit Account & Balance Issues",[14,18,23,27],{"slug":15,"title":16,"topicSlug":7,"topicProposed":8,"excerpt":17},"can-i-combine-plant-perk-credits-from-different-accounts","Can I combine Plant Perk Credits from different accounts?","As stated in our Plant Perks Terms & Conditions, we’re unable to combine credits from different accounts or email addresses. Credits can only be used within the…",{"slug":19,"title":20,"topicSlug":21,"topicProposed":8,"excerpt":22},"do-i-get-my-plant-perks-credits-back-if-i-receive-a-refund","Do I get my Plant Perks Credits back if I receive a refund?","refunds-replacements","Yes. If you receive a refund for products from an order where credits were applied, the portion of credits used on the refunded items will be automatically restored…",{"slug":24,"title":25,"topicSlug":7,"topicProposed":8,"excerpt":26},"i-redeemed-my-plant-perk-credits-but-didn-t-use-them-on-my-order-where-did-they-go","I redeemed my  Plant Perk credits but didn’t use them on my order. Where did they go?","If you redeemed your credits for an order but chose not to complete the purchase, your credits will automatically return to your account. Please allow up to 24 hours…",{"slug":28,"title":29,"topicSlug":7,"topicProposed":8,"excerpt":30},"do-i-earn-plant-perks-credits-on-one-time-purchases-or-just-subscriptions","When do earned credits appear in my account?","Your Plant Perks credits should appear in your account about 1–2 hours after your order is placed. Once the system finishes processing your order, your credits will…",[32,38],{"id":33,"slug":34,"title":35,"navigational":11,"articleCount":36,"parentSlug":37},"0TO7V000001DWwRWAW","subscriptions-rewards","Subscriptions & Rewards",29,null,{"id":39,"slug":7,"title":12,"navigational":11,"articleCount":40,"parentSlug":34},"0TOVs00000072oHOAQ",5,1791304650515]