If your tracking link isn’t showing updates or appears invalid, it’s usually because your package hasn’t been scanned by the carrier yet.

Orders ship via UPS and tracking details won’t populate until the package reaches its first transit scan. Before that, the tracking link may show no updates or look invalid. Please allow 12–24 hours for tracking to update after your order ships.

If you placed your order after 12 PM on Friday, processing will not begin until Monday, since our distribution centers are closed on weekends. In this case, tracking may not appear or update until Monday or Tuesday.

If you’re unable to track your order after the third business day, contact Customer Care here with your order number and we’ll be happy to help.