Simplify your subscription with automated SMS reminders and order management—right from your phone.
Text “INFO” to (855) 647-4493 to get started and follow the prompts.
Please note: This phone number is for subscription management only.
If you need help with anything else, please visit: How can I contact Kate Farms?
Here’s a list of what you can do via SMS:
| Swap Products & Flavors | Swap out your current subscription with another product or mix it up with a new flavor. |
| Skip Upcoming Order | Skip out on your next order, but keep your subscription active. Skip as many times as you need with no limits. |
| Update Quantity | Update the quantity of your next order. |
| Update Billing and Shipping Information | Receive a unique link to securely update your billing and shipping information for future orders. |
| Update Next Charge Date | Move your upcoming charge date to one that better fits your schedule, or send your next order immediately. |
| Add a One-time Item | Need an extra case or want to share the love with a friend? Easily add a non-recurring product to your next order. |
| Delay Order | Set a later date or push back your next delivery if you aren’t running low yet or will be out of town. |
| Update Interval | Change the frequency of when you receive your orders. Options include every 1, 2, 4, 6 and 8 weeks. |
| Cancel or Reactivate | Cancel or reactivate your subscription at any time for any reason. |
To update your subscription via SMS, you’ll first need to make sure you’ve opted-in. If you’re not sure, visit this page (https://shop.katefarms.com/pages/sms-opt-in) and enter the email address you used when placing your order, as well as your mobile phone number. Follow the prompts to activate SMS for your subscription.
*You agree to receive subscription management messages and recurring automated text marketing. Purchase is not a condition of consent. Message rates apply. Recharge Inc. Terms of Service: https://rechargepayments.com/terms-of-service/