About/Contact Kate Farms
Are Kate Farms shake and formula cartons sustainable?
Yes. Kate Farms uses Tetra Pak® cartons, which are designed to be both sustainable and recyclable.¹ Our carton supplier is committed to reaching net zero greenhouse…
Read articleAre you closed on holidays?
Yes, our offices are closed in observance of the following holidays: New Year’s Day Memorial Day Juneteenth Independence Day Labor Day Thanksgiving Day and day after…
Read articleCan I recycle Kate Farms cartons?
Thank you for your interest in recycling Kate Farms cartons. We appreciate your commitment to sustainability. Kate Farms uses Tetra Pak® cartons, wwhich are designed…
Read articleDo you take phone orders?
Yes! We’re happy to help you place your order over the phone. Please note that phone orders can only be paid for using a debit or credit card. To speak with a member…
Read articleDoes Kate Farms offer Spanish Speaker assistance?
Yes, we do. To speak with a Spanish-speaking representative, please call us at 805-845-2446 and request assistance in Spanish. ¡Sí! Por favor llámenos al…
Read articleHow can I contact Kate Farms?
The fastest way to reach us is through our Contact Us page . Contact Customer Care: Use our Contact Us page to: Send a case Start a chat We will get back to you…
Read articleHow did Kate Farms start?
Kate Farms began with a simple but powerful mission—to create better nutrition for people with health needs. The company was founded by parents who wanted to provide…
Read articleI am a healthcare provider. Where can I access more clinical information?
Healthcare providers can visit our For Clinicians page or download the Kate Farms App for access to detailed product information, clinical research, and medical…
Read articleI attended a Kate Farms webinar. How can I obtain the CEU credits?
If you attended a Kate Farms webinar, you will receive an email within 5 to 7 business days following the event. This email will include: A link to the webinar…
Read articleWhat is Kate Farms doing to support sustainability?
Kate Farms is committed to protecting the environment and conducting business in a sustainable way. Our approach to sustainability aligns with our mission—to make…
Read article