Manage My Subscription
How do I change my shipping address on my subscription?
You can update or add a shipping address on your account and choose whether it applies to one subscription or all of them. How it works: Sign in to your account here…
Read articleHow do I edit or change the flavor of my subscription?
You can change the flavor of your subscription at any time from your account, and future orders will reflect your updated selection. How it works: Sign in to your…
Read articleHow do I pause or cancel my subscription?
At this time, subscriptions can’t be paused. However, you can change your delivery frequency or next processing date—or cancel your subscription at any time from…
Read articleHow do I process my subscription early or change the next charge date?
You can send your order now or change your next subscription charge date directly from your account. Here’s how: Sign in to your account here . Select Subscriptions…
Read articleHow do I reactivate my subscription?
You can easily reactivate a canceled subscription from your account, and it will resume based on your saved settings. How it works: Sign in to your account here .…
Read articleHow do I skip my next subscription order?
You can skip your next subscription order at any time from your account. Here’s how: Sign in to your account here . Select Subscriptions Open the active subscription…
Read articleHow do I update my subscription to process an order today?
You can send your next subscription order immediately from your account. Here’s how: Sign in to your account here . Select Subscriptions. Find the subscription you’d…
Read articleHow do I update my subscription via SMS/text?
Simplify your subscription with automated SMS reminders and order management—right from your phone. Text “INFO” to (855) 647-4493 to get started and follow the…
Read articleI accidentally placed a subscription order instead of a one-time purchase. How do I cancel it?
If you placed a subscription order by mistake, you have up to one hour after placing the order to cancel the order itself. If you want to keep the order but stop…
Read articleWhat are the benefits of subscribing?
Subscribing helps you stay stocked on your favorite Kate Farms products while saving money, earning rewards, and enjoying flexible, automatic deliveries you can…
Read articleWhen will I be charged and notified for my subscription?
You’ll be charged based on the delivery frequency you selected when you signed up for your subscription—or any frequency you’ve changed it to since then. You’ll…
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