Plant Perk Credit Account & Balance Issues
Can I combine Plant Perk Credits from different accounts?
As stated in our Plant Perks Terms & Conditions, we’re unable to combine credits from different accounts or email addresses. Credits can only be used within the…
Read articleDo I get my Plant Perks Credits back if I receive a refund?
Yes. If you receive a refund for products from an order where credits were applied, the portion of credits used on the refunded items will be automatically restored…
Read articleI redeemed my Plant Perk credits but didn’t use them on my order. Where did they go?
If you redeemed your credits for an order but chose not to complete the purchase, your credits will automatically return to your account. Please allow up to 24 hours…
Read articleI'm having trouble applying Plant Perks credits at checkout. What should I do?
Plant Perks credits can only be used when you’re logged into your account. Start by signing in here to make sure your credits are available. If you’re logged in and…
Read articleWhen do earned credits appear in my account?
Your Plant Perks credits should appear in your account about 1–2 hours after your order is placed. Once the system finishes processing your order, your credits will…
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