Tracking My Order
How can I change the shipping address on my order?
You can change your shipping address within the first hour after placing your order, before it’s sent to our distributor to start processing. How it works: Open your…
Read articleI placed my order on Friday, where is it?
If you placed your order after 12 PM on Friday, processing won’t begin until Monday, since our distribution centers are closed on weekends. In this case, tracking…
Read articleMy tracking link isn’t working — what should I do?
If your tracking link isn’t showing updates or appears invalid, it’s usually because your package hasn’t been scanned by the carrier yet. Orders ship via UPS and…
Read articleWhere is my order?
Once your order ships from our warehouse, you’ll receive a shipping confirmation email with delivery details and tracking information. How to check your order…
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